Due to the nature of MixWave products being non-tangible, digitally delivered goods, it is not possible to physically "return" the product. Therefore, we DO NOT offer any refund or exchange once the purchase has been made. No exceptions, all sales are final.

If you are experiencing any issues with your purchase, please reach out to our support team using the form and we will do our best to resolve any problems.


Please get in touch us within 14 days of the order delivery to request a return. All items must be in their original packaging in order to be eligible for a return.