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Announcements

• macOS Sequoia Compatibility
• macOS Sonoma Compatibility

Account & Login

• MixWave Account Signup & Login
• How to Reset Your Account Password

Purchasing & Promotions

• MixWave Store Overview
• Current Promotions
• Redeeming A Purchase From A Third-Party Retailer
• Refund Policy
• Financing Payment Options
• View & Print Invoices For Plug-In Orders
• Applying A Coupon To Your Purchase
• Guitar Amp Plugin Collections Explained
• View all articles in “Purchasing & Promotions”

Plugins

• Plugin System Requirements
• Plugin DAW Compatibility

Plugin Licenses

• Creating an iLok Account
• iLok License Manager
• Activation On Multiple Devices
• Entered the Wrong iLok ID
• Lost Or Damaged iLok Device
• Transfer A Plugin License to New User

Plugin Installation & Activation

• Plugin Installation & Activation
• Installing a Plugin Update
• Activating & Installing a Plugin Upgrade
• Uninstalling Plugins

Plugin Technical Support & Assistance

• Studio One Troubleshooting
• Crashing AU Validation in Sonoma 14.4

Drum Libraries

• Library System Requirements
• Library DAW Compatibility
• Kontakt & Kontakt Player
• Native Kontrol Standard (NKS)
• TCI Files & Slate Trigger 2

Drum Library Licenses

• Creating a Native Instruments Account
• Native Access 2
• Activating MixWave Libraries On Multiple Computers
• Transfer A Drum Library License to a New User

Drum Library Installation & Activation

• Library Installation & Activation
• Installing A Library Update
• Installing a Library to an External Hard Drive
• Uninstalling a MixWave Library

Drum Library Technical Support & Assistance

• Native Access & Kontakt Issues
• No Option to Install Library in Native Access
• Library Not Showing Up In Kontakt After Installation
• Kontakt Library is Not Receiving MIDI Input
• Missing Library GUI Graphics
• Saving Custom MIDI Mapping
• Factory MIDI Mapping Presets
• Kontakt CPU Optimization
• View all articles in “Drum Library Technical Support & Assistance”

Groove Packs

• Downloading & Using Groove Packs

Free Trials

• Plugin 7-Day Free Trials
• Starting A Plugin Free Trial
• Plugin Free Trial Installation & Activation
• Plugin Free Trial to Full License
• FAQ: Product Demos & Free Trials

Plugin User Guides

• Plugin Interface Overview
• Plugin Presets & Locations

Drum Library User Guides

• E-Kit Mapping Guide
• Multi-Output Routing in a DAW

Contact MixWave

• Contact Support
• Connect with MixWave
• Collaborate with MixWave